Oferta de trabajo: Hospitality Internship, Skyland Lodge

The opportunity

Are you an undergraduate or graduate student seeking an internship in a fast-paced, inclusive environment with real-world learning opportunities?Delaware North Parks and Resorts is hiring a Hospitality Intern to join our team at Skyland Lodge in Shenandoah National Park, Virginia. As a Hospitality Intern, you will rotate departments within Skyland to gain knowledge and experience in Front Office, Food and Beverage, and Housekeeping.

This program provides hands-on experience across various departments, offering a well-rounded understanding of both front and back-of-house functions. Interns will gain valuable skills in customer service, operations management, and leadership development, preparing them for future success in hospitality.

Pay

$17.75 - $17.75 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

What we offer

• Weekly pay

• Free shift meal for local team members or free daily meals available for team members in employee housing

• Employee discounts - 30% off most items

• Referral bonus – earn $200 for each eligible referral

• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties

Life in Shenandoah National Park

Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.

• Low-cost, recently updated dormitory housing available for $100/ week including utilities and wi-fi, and free daily meals available

• Free rides to Luray for team members living in employee housing

• Shared fire pit area for use in dorm area

• Meet guests and fellow team members from around the globe

• Tons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback riding

What will you do?

Front Desk Clerk

• Greet all guests with a smile and positive attitude

• Check guests in and out in a timely manner

• Take reservations efficiently

Host

• Review floor plan and reservation book daily; create seating chart

• Greet guests and seats them at tables or in waiting areas

• Maintain control of the seating and wait times

Starbucks Barista

• Prepare food and beverages to standard recipes or customized for guests

• Maintain a calm demeanor to keep store operating to standard and to set a positive example for the shift team

• Accurately and efficiently process cash and credit card transactions and maintain a company issued bank

Expeditor

• Check each plate for proper presentation before serving to guests

• Communicate guest needs and special requests to kitchen team members

• Communicate kitchen needs and menu item availability to front of house team members

Housekeeper

• Thoroughly clean rooms and restrooms according to department procedures

• Replenish supplies in room and bathroom per hotel procedures

• Conduct final walk-arounds to assure that rooms meets hotel housekeeping standards

Housekeeping Inspector

• Inspect all guest rooms assigned and public outlets daily to ensure the quality assurance program is being followed

• Complete the daily housekeeping report

• Review and become familiar with all special instructions from the front desk

General Operations

• Work with Department Managers, Supervisors, and the Property General Manager on a variety of topics including labor cost management, supply cost management, and scheduling

More about you

• Currently pursuing a degree in hospitality, culinary, or a related field

• Basic computer literacy

• Eagerness to learn about the hospitality industry

• Desire to grow personally and professionally

• Leadership experience, either inside or outside of the classroom

Shift details

Day shift

Evening shift

Holidays

Weekends

Who we are

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.