Oferta de trabajo: 2-1-1 Call Center Specialist

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12576355

In the AMT/United Way 2-1-1 Call Center, you will be responsible for all incoming calls from community members in need. Our Call Specialist will work within a small team to connect community members with appropriate resources to aid with non-medical emergencies.

Job Duties:

• Provide top notch customer service to community members
• Answer all inbound calls with professionalism and compassion
• Align callers\' needs with available resources and make appropriate referrals
• Advocate for callers

Advanced Medical Transport provides competitive benefits:

• 403(b) account with 50% company match
• Paid Time Off
• Holiday Pay six paid holidays each year: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
• Payroll Direct Deposit
• Furnished Uniforms
• Paid Continuing Education
• Tuition Reimbursement
• Sign-on Bonuses for Clinical positions
• Employee Assistance Program
• Medical, dental, vision, and prescription coverage, as well as flex-spending or HSA accounts
• Disability
• Life Insurance
• Fitness Center Memberships