Oferta de trabajo: Sales Specialist - 2006655

Primary Duties & Responsibilities

Key Tracking Documents as required by Customer

• Reporting and work with customer and sales to support customer supply chain
• Manage backlog, forecast, bookings and short fall reports
• Take ownership of the inventory stored in hubs
• Study usage and develop tracking/communication vehicles for escalation as needed
• Analyze inventory trends
• Interact with CM, VAR or module partners to ensure Coherent is positioned to maximize market share.
• Works with factories on Customer needs vs. demand vs. material needs in factories
• Responsible for building relationships with key planners and buyers at CM
• Able to gain competitive information which helps plan and execute sales strategy
• Interfaces between Customer supply operations and Coherent Operations to handle critical expedites and supply chain issues.
• Trouble shooting all Customer inquiries and Order Administration

NPI Backlog

• Work closely with PLMs, R&D and factories to ensure that the NPI backlog is always current and clearly communicated to customers.
• Work closely with customers to ensure that PO's always reflect latest customization levels.
• Work with PLMs on allocation needs during NPI and Shortage periods.

MiniPIPs- Customer specific variants

• Track MiniPIPs thru Agile, and expedite any delayed sign-offs.
• Interact with PLMs to ensure timely processing of MiniPIPs and Part Number requests.
• Develop working relationship with NPI PE's in SNY and factories to
• Be the central communication point for 1st article status and progress for Customer and Coherent
• Track and expedite as appropriate all ECOs and MCOs related to customer miniPIPs.
• Develop a tracking/communication vehicle, and update/distribute weekly.

Quality

• Track all RMAs
• Develop a tracking/communication vehicle, and update/distribute weekly
• Work with Coherent RMA team to ensure that
• RMA Request information is complete and detailed.
• FV turn-around-time is met, or delays are communicated in advance
• FA turn-around-time is met, or delays are communicated in advance
• Produce the monthly DPPM reports from the Quality Data Base.

Pricing

• Ensure that Pricing for the current quarter and future quarters is correctly stored within Oracle

Education & Experience

Typically requires a minimum of 2 years of related experience with a bachelor's degree; or advanced degree without years' experience; or equivalent work experience.

Prefer Associates degree with a minimum of 5 years of related Customer Service or Sales Administration experience

Skills

• Exceptional written and verbal communication, time management and interpersonal skills.
• Hands on and very direct approach to problems
• Ability to excel in a cross-organizational, cross-cultural team environment
• Ability to work with little supervision and to manage assigned tasks and projects effectively.
• Ability to read, learn and analyze complex materials and processes for problems, research solutions in the public domain as well as creating/ developing innovative solutions
• Ability to leverage knowledge and experience and apply it to solve problems resourcefully
• Effectively manages multiple priorities and projects Proficient at Word, PowerPoint, Outlook and Excel
• Demantra is a plus!

Working Conditions

Normal Office Conditions

Physical Requirements

Must be able to remain in a stationary position, often standing or sitting for prolonged periods