Oferta de trabajo: Mortgage Compliance Sr Manager - Administration

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4442391

The Mortgage Compliance Senior Manager - Administration is responsible for the direction within the respective areas of Restitution (lookback) efforts, Complaints/Qualified Written Requests (QWRs), vendor issue reviews, specific GRC module use as it relates to issues management and risk assessments within the Mortgage Division, and other responsibilities as assigned. The incumbent drives a culture of accountability and compliance and works across the Mortgage division to ensure compliance with applicable banking laws, rules and regulations. The incumbent provides leadership and administration of the assigned departments and ensures appropriate and efficient internal controls are in place while monitoring expenses and budgeting. The Mortgage Compliance Senior Manager - Administration will oversee and formulate objectives, goals, strategies and plans to ensure the most effective and efficient workflow while ensuring that service level expectations are met and compliant with federal and state regulatory agencies, investors and CFPB guidelines.

What You Will Do at Arvest: (Other duties may be assigned.)

? Responsible for mortgage origination and servicing compliance initiatives, planning and coordinating new and ongoing compliance-related projects and requirements, and executing compliance plans throughout the loan\'s lifecycle, including origination and servicing.

? Direct and oversee the strategic aspects of Arvest Mortgage compliance functions assigned: providing direction, leadership, motivation, coaching and assessment to ensure optimum team and individual performance in support of company and department goals.

? Provide guidance and support to all assigned departments, ensuring the execution and implementation of policies and procedures, efficient workflow, accurate and quality mortgage compliance guidance, and consistent communications with all levels and associate training programs are being completed.

? Oversee the Complaint Management program, including developing custom reporting for executive Mortgage leadership and collaborating with other mortgage compliance leadership when process change is identified.

? Responsible for the restitution efforts the Mortgage division performs in the Lookback program by ensuring a collaborative approach for each project, engaging the business unit to conduct efficient research and root cause analysis, and coordinating with the vendor on issuance of appropriate refunds and effective projects. Collaborate with Group Compliance in reporting review and present final reporting to executive management for each project.

? Maintain adequate levels of staffing and distribution of workload.

? Utilize third-party reporting software to generate reports for executive management and/or the mortgage board. Serve as the primary point of contact with the external remediation vendor.

? Oversee Mortgage Issue Management activities, including partnering with the subject business units to provide remediation plans and monthly updates and sufficiently documenting all remediation activities throughout the issue tracking process, from issue identification to internal validation of the corrective action and finally to issue closure within the Enterprise Issue Management software.

? Collaborate with Group Compliance on subject areas assigned.

? Oversee the periodic systematic policy and procedure reviews assigned to the Risk team; ensure documentation and findings are reported to the Compliance Sr. Manager over consultative compliance.

? Lead and/or oversee special projects; train associates on the compliance requirements of originating and servicing a mortgage loan; research and provide guidance on compliance questions.

? Collaborate with senior management on preparing and managi g budgets for assigned functional areas.

? Understand and comply with bank policy, laws, regulations, and the bank\'s BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

Supervisory Responsibilities: Fulfills supervisory responsibilities in accordance with the organization\'s policies and applicable laws.