Oferta de trabajo: ROK-MGR-FOOD

Salary Range:

SUMMARY

Responsible for the day-to-day operation and direct supervision of all activities within the Food and Beverage department. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

1. Hire, train, develop, measure performance, discipline, and schedule department staff
2. Lead the tactical execution of strategic initiatives under the direction of division leadership
3. Establish standards of service within assigned department(s) and ensure achievement
4. Monitor and control labor within the department while maintaining adequate coverage in the department based on business demands

```{=html}

``` 5. Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position

```{=html}

``` 6. Ensures departmental compliance with applicable federal and state laws governing food and beverage. 7. Confers with department Director to review property-wide and departmental employee concerns, discussing needed changes and potential solutions. 8. Assists Director in coordination all activities in FandB on property relating to recruitment, interviewing, testing, selection, orientation, transfers, promotions, and terminations, to ensure that they are carried out in accordance with established policies and procedures and federal and state laws. 9. Reviews, and submits, as appropriate, all recommendations and suggestions to hire, transfer, suspend, lay off, recall, promote, discharge, evaluate, assign, reward, or discipline all Food and Beverage employees. 10. Maintains appropriate staffing levels in the Food and Beverage Department, by interviewing, selecting, training, scheduling, evaluating, promoting, assisting with career development, disciplining and terminating employees, as needed. 11. Sets priorities for the FandB team members, providing guidance and assistance as needed. 12. Participates in special projects as requested by the Director and General Manager and/or the management team. 13. Supervises the activities of the Food and Beverage team members. 14. Ensures the quality of management operations in all areas of the organization. 15. Implements performance and profit objectives for short-term and long-term goals. 16. Reviews departmental reports, addressing potential conflicts and/or misinformation. 17. Ensures a maximum level of service and satisfaction is achieved and maintained throughout the property in the area of Food and Beverage. 18. Facilitates the flow of information throughout the property by organizing and presiding over regularly scheduled departmental meetings with all Food and Beverage management team. 19. Serves as an alternative member of the Operations Committee, attending weekly status meetings. 20. Serves as Interim Director in the absence of the department Director. 21. Held accountable, to the highest degree, for the accuracy and thoroughness of departmental records and reports. 22. Serves as Resort MOD when assigned. 23. Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the companys guest service culture standards 24. All other duties as assigned.

REPORTING LINE

You will report directly to the Director of Food and Beverage.

QUALIFICATION REQUIREMENTS

• Must have excellent communication skills, be polite, and present a neat appearance at all times.
• The ability to work with others as a team in an efficient manner.
• Strong interpersonal and organizational skills required

Proven experience providing high level of guest service

Computer literate in Microsoft Excel and Word or related software

The ability to add, subtract, multiply, and divide in all units of measure, using whole nu bers, common fractions, and decimals

[]{style="fon

"}