Oferta de trabajo: Donor Experience Specialist

This position supports the meaningful efforts to enhance our donors experience and connection to Gillette Children s. The Donor Experience Specialist will develop and implement Gillette philanthropy s donor experience plan, including personalized outreach, timely acknowledgements, and thoughtful engagement strategies. The position works to cultivate and nurture meaningful relationships and maximize donor retention by ensuring Gillette supporters feel valued and informed about the impact of their gifts. The Donor Experience Specialist will actively collaborate with the Donor Experience and Campaign Manager and philanthropy team members, as well as colleagues throughout the organization. Outreach to important external constituencies will include major donors, long-time supporters, passionate patient families, foundations, and corporations. Additionally, the Donor Experience Specialist will engage an assigned portfolio of 75 mid-level donors and prospects to support Gillette Children s priorities, thoughtfully moving donors through identification, cultivation, solicitation, and stewardship activities. This is a hybrid position, with 3 days (Tuesdays, Wednesdays, & Thursdays) in the St Paul, MN office and 2 days remote. Primary Job Responsibilities Develop and execute Gillette Philanthropy s donor experience strategy, to carry out the following activities: Assists with donor-centric gatherings, experiences, and site visits, including logistics and guest communication. Partners with the Advancement Services team to maintain accurate donor information and develop procedures and documentation for tracking gifts and stewardship processes in the Raiser s Edge database and related information sources. Develops stewardship outreach for donors which may include gift follow-up, personalized communication, and recognition. Collaborates with the MarComm team to create engaging donor communications, such as newsletters, patient and donor features, appeals, social media content and fundraising collateral. Assists Donor Experience and Campaign Manager with projects and priorities related to major fundraising campaign, including campaign specific stewardship initiatives, events, impact reporting, campaign communications, etc. Fosters collaborative partnerships with organization-wide partners to support the delivery of donor experience programs. Identifies best practices, industry standards and makes recommendations to improve procedures and systems related to a comprehensive donor experience program. Actively manages portfolio of donors and prospects. Maintain regular contact with assigned donors through personalized emails, phone calls, and handwritten notes to understand their motivations and philanthropic interests. Utilizes established Moves Management approach to strengthen donor relationships. Manages his/her own portfolio to contribute to the overall fundraising goals of the Foundation.