Oferta de trabajo: AVP, A&H - Implementation Manager, Supplemental Health Program / Open to Multiple Offices

Title:AVP, A&H - Implementation Manager, Supplemental Health Program / Open to Multiple OfficesCompany:Everest Reinsurance CompanyJob Category:UnderwritingJob Description:Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the Europe, Bermuda, Canada, Singapore, US, and other territories. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. But the most critical asset in this organization is our people.Everest is a growth company offering Property, Casualty, and specialty products among others, through its various operating subsidiaries located in key markets around the world. Everest has been a global leader in reinsurance with a broad footprint, deep client relationships, underwriting excellence, responsive service, and customized solutions. Our insurance arm draws upon impressive global resources and financial strength to tailor each policy to meet the individual needs of our customers.North America A&H of Everest Insurance, a member of the Everest Re Group, Ltd. is looking for a AVP, Implementation Manager - Supplemental Health to join our team.The Implementation Manager is responsible for facilitating the onboarding process of partners. This role manages the overall timeline of key deliverables, facilitates communications internally and externally, and coordinates the setup of enrollment and administration of our products. The Implementation Manager works cross functionally to ensure a smooth and successful experience for our customers.Responsibilities include but not limited to: * Supporting implementations for Group and Individual Fixed Indemnity programs * Being the single source of contact for clients, brokers, and external partners during the implementation process * Coordinating with Sales, Underwriting, Enrollment Partners, Operations and Vendor Management to effectively execute on the implementation of sold business * Working with Legal to complete vendor contracts * Coordinating the implementation of new products and benefits with our vendor partners * Offering a consultative approach to brokers and customers through their onboarding while demonstrating a solid knowledge of Everest products and services including administration, billing, enrollment, and technology platforms * Managing timeline of key deliverables to ensure on time rollout * Delivering exceptional and timely customer service when addressing questions and issues * Displaying an understanding of interdependencies/relationship with other internal partners and build cohesive partnerships with internal and external customers * Participating in finalist presentations * Promoting innovation by supporting new products, platforms and processes in an effort to provide strong customer experienceQualifications, Education & Experience: * Bachelor's degree or equivalent experience required * Minimum of ten years of insurance industry knowledge and experience in implementation, account management or project management is required. Group/Voluntary Benefits marketplace experience required * Minimum of ten years of experience successfully managing projects and/or stakeholders * Ability to thrive in a fast-paced and undefined environment * Ability to effectively prioritize work as needed * Ability to drive resolution to issues within the broader organization * Ability to travel up to 10% - 15%Knowledge, Skills & Competencies: * Demonstrated analytical skills and knowledge base to consult with customers on Group/Voluntary Benefits insurance products * Excellent interpersonal and communication skills both verbal and written, good presence, strong team player, encouraging, diplomatic and flexible with the ability to listen well, be persistent and patient in endeavoring to fully understand customer needs * Ability to work independently and make good decisions consistent with divisional objectives and handle conflict with minimal oversight * Ability to prioritize and manage customer expectations accordingly * Relationship-Builder - Is helpful, respectful, approachable, team and service-oriented, building strong working relationships and a positive work environment; maintains an exceptional client service mindset. * Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation. * ContinuTo view the full job description, click hereApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjk5OTA5LjEwNDEyQGV2ZXJlc3RyZWNvbXAuYXBsaXRyYWsuY29t